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International Insurance 

Welcome to the Insurance Information page of iO Clinic! We are dedicated to making healthcare accessible, and that's why we accept a wide range of insurance providers to ensure you receive the care you need. 

Direct billing

We work with most major insurance providers around the world. You didn't find your insurance on the list? Let us know we'd be happy to reach out.

2

Personal Insurance Manager

Let a professional handle your medical journey, Focus on healing and achieving your health goals, we will arrange everything else from getting treatment approval to billing and reimbursements.

3

Pre-authorisation / GOP

Expensive or long-term treatments usually require pre-authorisation or a letter of guarantee (GOP) from the insurance before we can proceed with your treatment. We understand how that wait can be stressful. Letting us handle your approval procedure means that the correct request is sent right away.

4

Emergencies

Emergencies are scary enough without having to deal with your insurance provider. Our team of expert doctors and dedicated support staff work together to help you. While you are getting that urgent care our doctor stays with you at all times. The rest of the team manages communications and logistics. We will also get in touch with your emergency contact to let your loved one know of your situation. 

5

No direct billing, no problem

Do you prefer to pay and reimburse yourself? Or your insurance doesn't provide direct billing? No worries, we've got you covered too. Simply let us know and we will prepare a documentation package for you to submit to your insurance.

Personal Insurance Manager Services

At iO Clinic, we are dedicated to providing a seamless healthcare experience, which is why we offer personal insurance manager services. This approach ensures not only a streamlined process for insurance handling but also bespoke patient care coordination. 

 

Leveraging our extensive experience, we meticulously adhere to the highest international healthcare standards. Our efficient system significantly reduces communication times, enhancing overall patient satisfaction.

 

We ensure that case administration and billing are finalized effortlessly. Our dedicated team manages every detail, guaranteeing a hassle-free experience for our patients.  

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Simplifying Your Healthcare Experience

At iO Clinic, we understand that navigating the healthcare system can be complex, and dealing with insurance claims can sometimes be a daunting task. That's why we offer direct billing services to our patients, streamlining the process and making your healthcare experience as seamless as possible.

 

What is Direct Billing? Direct billing is a service where iO Clinic submits insurance claims on your behalf, eliminating the need for you to pay upfront and file for reimbursement later. This means less paperwork, less hassle, and quicker access to the care you need.

 

Benefits of Direct Billing:

 

  1. Convenience: Direct billing saves you time and effort by allowing us to handle the billing process for you. No need to keep track of receipts, fill out claim forms, or wait for reimbursement.

  2. Financial Relief: With direct billing, your insurance provider covers the cost of eligible services directly, so you don't have to pay out-of-pocket and wait for a reimbursement.

  3. Timely Care: Direct billing speeds up the process of receiving healthcare services, as there's no need to delay appointments due to concerns about upfront payments.

 

 

How to Get Started with Direct Billing: Before your appointment, please inform our front desk staff that you would like to use our direct billing services. Provide your insurance card and a valid ID, and our team will verify your coverage and eligibility. Keep in mind that direct billing may not cover the full cost of your visit, and you may still be responsible for co-payments, deductibles, or any services not covered by your plan.

 

At iO Clinic, we are committed to making your healthcare experience as stress-free as possible. Take advantage of our direct billing services and focus on what truly matters – your health and well-being.

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Contact Us

Address

86 Khadzhimukan Street, 101

Almaty, Kazakhstan

Contact

+7 701 03 333 63

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Opening Hours

Mon - Sat

8:00 am – 5:00 pm

Sunday

Closed

24/7 home visits availible

24h Emergencies +7 701 03 333 63 | Admin +7 771 286 4895 | Appointments +7 701 03 333 63

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